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Quiet Connections Reviews & Testimonials

You can find Quiet Connections Reviews and Testimonials from clients, participants and organisations we've worked with here. We request feedback from participants who attend coaching programmes and courses via an online survey or a feedback form and share that feedback here. Due to the nature of the work and our clients' needs, we have made inclusion of a first name and a photo opt-in only to preserve confidentially.

Quieteer Stories

Hear from 5 of our inspiring Quieteers, who have all had Coaching and become a part of the Quiet Community, in this Podcast episode...

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Quiet Connections Reviews for 1:1 Coaching


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Kate Truro

“Your support has helped me gain confidence and now I have a job 🙂 Huge thank you for all the help. I would definitely recommend Quiet Connections”

Coaching Client Truro

“I’ve moved miles away from my comfort zone to places I thought I’d never be able to deal with… Thank you for the help. I didn’t think it could work but the sessions we had really helped me”

Coaching Client

“My Coach really helped me to understand myself, the issues I've had and how I can cope with my feelings. She taught me a lot and gave me heaps to think about. She helped me realise that it's ok to be me (faults and flaws too!) That I shouldn't be so hard on myself. The sessions helped me gain insight into how I can be kinder to myself and help myself if I ever start to feel bad again. The relaxation and breathing techniques are great. She was a wealth of knowledge and information and obviously loves what she does and it shows. I felt a great connection with her and she always showed compassion. I feel so much more happier since having the sessions. This support was brilliant, I don't think I could have asked for more.”

Sue Penryn

“My coaching sessions with Quiet Connections have been amazing. I have come so far since I started with my coach. She has firstly helped me to identify & understand what was causing me stress & anxiety in the first place as I didn’t really know. We then explored those things and developed tools to help me cope better. The biggest thing I’ve got back is my motivation and this is honestly changing my life! What works with Quiet Connections is that it’s tailored exactly to you as an individual, I tried counselling before and it tends to be too general, one size fits all! I couldn’t recommend my Coach highly enough, she has helped me change my outlook on life so much for the better.” 

Kerisha Cornwall

“Positive People got me 6 coaching sessions with Quiet Connections because my anxiety was all over the place as I struggle talking to new people but since then things have changed. I concentrate on my breathing more now and it’s a big part of controlling my anxiety and I have also started reading when my anxiety is high helps to take my mind off what is going on around me. I have realised that it isn’t my fault I have learned to show up this way and that talking helps. The sessions I had really helped me get an insight of the way anxiety works and I also read blog post on the QC website and joined the free Quiet Community for ongoing support.”

Lizzie Truro

“Working with Quiet Connections massively lifted my mood as I feel lighter and more at peace with myself. My biggest insight has to be the fact I am not my anxiety. I experience anxiety for sure but it's the same as any other emotion, it comes in waves and because I am not it, I am therefore not broken or defective - this with the permission to be kind to myself instead of listening to my inner critic in the moments I was struggling has been so freeing for me. Even due to Covid and sessions being virtual I couldn't of forged a more honest open relationship with my coach. Thank you to all QC folk. I plan to stay active in the app and continue growing back into myself x”

Coaching Client

My coaching sessions with Quiet Connections have enabled me to become more motivated & given me the ability to be able to move forward in my life with more confidence. My Coach's professional, personal approach has given me a greater understanding & insights into my behaviour & anxieties around certain situations & relationships. I now feel more confident & self accepting. Thank you.”

Coaching Client St Austell

“I was struggling with not loving myself or believing in myself from what I can do, but my Coach helped a lot in the 6 sessions I had with her. I gained a lot more confidence in myself and she helped me believe in what I can do. I now feel brave enough to speak to other people, I am able to tell myself that I’m worth something and I am not so scared to answer the phone or to speak on the phone 🙂 The support is amazing!”

Coaching Client Falmouth

“I am really enjoying my sessions with my Coach, she makes me feel at ease even though I’m normally very anxious. The sessions explore whatever I think I need the most which is much better than the normal counselling I tried before. As I’m autistic, conventional counselling just doesn’t work, but the coaching sessions suit me as they cover things in a way that I can really work with. I always feel really good after my session and can see them making a positive difference to me already”

Coaching Client

“I'm always worried about talking/meeting new people and what they expect as I have anxiety, ptsd and depression, but I was happy with the sessions and they helped me alot. I had a connection straight away with my coach which I've never had before so found it easier to talk and open up and I practiced writing my problems down too. What helped me the most is having someone to talk to but knowing they are not a Councillor and I do feel more confident now in certain situations and I have more self belief.”

Coaching Client

“I've gained confidence in myself, learned how to set boundaries in my relationships, started putting my own needs further up on my list and found talking, rather than bottling things up is much better for my mental health. My coach was a patient lovely person, she felt more like an old friend than a coach, and I felt comfortable working with her.” 

Coaching Client Penryn

“I've been feeling a lot better and I've gone out and met a group of new people multiple times for the first time in 3 years. I even talked to people when I was there which is insane! None of the calming techniques that have been shown to me before have worked but my coach found one that did straight away! I finally feel like I can get back on my feet and get better.”

Rose Camborne

“I am grateful for quiet connections because they give me a chance to be me, without judgement or criticism, harsh words or being made fun of. I am able to be part of a group socially, in comfort and feeling safe, for the first time in a long time with them. I have a sense of belonging and being cared about. It's just lovely.”

Coaching Client

“This was a really super service. To have someone who totally understood and 'got' how I was feeling was so nice. I really felt alone, worthless, anxious, low self esteem and didn't want to leave the house before the sessions. I don't feel that way anymore. I wish I'd looked for help years ago. I can’t thank you enough.”

Coaching Client

“Through coaching, I have learnt to accept my circumstances for what they are and not blame myself so much. I feel more confident in my own capabilities and have been able to think more positively about the future.”

Coaching Client

“It really felt like my coach was invested in me getting better and was dedicated to finding any solution to help. This has honestly been invaluable and I'm so thankful even though I was sceptical before starting.”

Coaching Client

“I was struggling with anxiety… social and generalised. I had coaching, joined the Quiet Community and followed QC for tips on social media too. I’m very happy with all my support. It has given me the freedom to grow positively, due to my coach's unconditional support and kindness, and the feeling that I can totally trust her. I now feel more free to state and enforce my boundaries.”

Coaching Client

“I have been involved in many different types of healing/support work/therapies over the years, including counseling when training to be a therapist myself, but I can honestly say that the work I have done with my Coach has been the most successful & rewarding in my personal growth. Such a great service, I have already recommended Quiet Connections to other people. Thank you so much for all your support, vulnerability & transparency.”

Coaching Client

By the end of the sessions over the phone I felt a good connection with my practitioner. She was very intuitive and always seemed to know the right thing to say to me. I would come away from the session feeling very positive and refreshed in thoughts. I would have enjoyed more!”

Coaching Client Penryn

“I went into the first session fearing I was a freak and going crazy, and left the last session feeling somewhat human again.  I also think this is the first time I have received additional support even after all sessions had ended (emails, contacts, suggestions, etc), which was a nice surprise.”

Coaching Client

“Coaching has made me examine how I am thinking about things and see another way of looking at them.”

Coaching Client

“I’m feeling much better. Having a person to talk to has helped in social relationships and I’m moving forward now.”

Coaching Client

“I feel like I’m on the edge of a breakthrough with my life and anxiety and my coach helped tremendously giving me a space to speak without judgement”

Coaching Client

“Having someone to talk to that didn't know me or anything about my life was a great help as I felt I could say exactly how I was feeling without upsetting someone.”

Coaching Client

“Having this support has helped to ease feelings of depression by being able to talk about it; changing my mindset and relieving some of the pressure I’ve been placing on myself.”

Coaching Client

“It’s been helpful to have someone to speak to. It’s something I should have done a long time ago as I’m finding out important things about myself and what I need to do to move forward.”

Coaching Client

“I have always struggled with confidence but I noticed some changes through working with my Coach. She made me feel really relaxed. It felt natural to speak to her and she sent helpful reading between sessions. After my sessions I felt much lighter.”

Coaching Client Redruth

“I am now accepting invitations from family and friends and I actually turn up rather than finding excuses not to go. I have had a rough couple of years, but I now have more of a positive attitude to the future and this is due to all the help I have received. Many thanks to all involved.”

Coaching Client

“I am slowly becoming more me. I'm more confident and happier in myself. Hayley and Stacie are great; they listen so well and I trusted them quickly. I knew they wanted the best for me and I felt validated and listened to as a valued person. I'm finding the real me. Thank you.”

Coaching Client

"Coaching helped me realise that each and every one of us have individual stories that are important enough to be shared; actually, they need to be heard. It offered me a whole new mindset and the confidence to know that it is OK to use my voice”

Coaching Client

“Although still a work in progress, I have more confidence about going out and dealing with things on my own which I wouldn't have done without the support and being able to discuss any doubts, fears and problems with my Coach.”

Coaching Client

“Working with Quiet Connections has literally changed my life for the better. I would like to thank you for all the support you gave me and for allowing me to extend the sessions when I really needed them.”

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Quiet Connections Reviews for Courses & Community


Claire, Participant

“I'm so glad I found you. It's so nice to know that others are going through similar things. What I like most is being able to talk to others who have similar issues, learning how to overcome those using different techniques to control anxiety. It's been a great way of making new friends with similar stories.”

Katie, Participant

“The team at Quiet Connections were really welcoming and helped me get the confidence to get a job. Now, I'm earning money and I never thought I could get to this stage but because of them I have. I am so happy I attended Quiet Connections, it really helped and I would definitely recommend it!”

Jake, Participant

“I like the openness of the group and the way they greeted me when I first started a few months ago. They continue to show an interest and make me feel welcome.”


“It gave me the chance to get to know people and feel recognised and understood, safe and peaceful in the knowledge that I wasn’t going to be judged.”

Sarah, Participant

“Met some lovely people tonight and surprised myself by speaking out to the whole group! You are awesome. Thank you for this opportunity.”


“I enjoyed having a creative outlet and learning new ways of self-management. It’s a friendly team too”


“Thank you for today, it was an incredibly validating experience, having some company without any pressure to talk or be a certain way. I was surprised how comfortable I felt so quickly.”

Fiona, Participant

“I felt that the group put my mind at rest when thinking about speaking out loud. Being around like minded people made me feel less isolated and boosted my confidence.”

Gemma, Participant

“The best bit is that there’s no pressure to be anyone but yourself. Other people can relate to how hard and stressful it can be. It’s really good; a chilled atmosphere and no pressure to participate.”


“The course was really well delivered and I liked that both the facilitators brought personal experiences into the teaching (and also mentioning the anxiety you were currently feeling) as it made it more relatable :)”


“I really enjoyed hearing others talking about their experiences and sharing our ideas with each other, and it felt so relaxed.”


“What I found most helpful about the course was talking about your inner voice and how to cope with that better”


“It’s great to know I'm not alone! 🙂 I'm definitely going to be using the techniques that were shared!”


“I found everyone to be very welcoming and non-judgemental. I’d recommend it as a great place to work on your social skills.”


"I'm enjoying finding people who I can relate to that gives me a feeling that I'm not alone. So thank you for that and all the tips and support and awareness. It's an amazing community and you make my life a little brighter."


“There's no pressure. You can join a small table at any point with some nice people who will all make you feel at ease (they feel just like you do). There's lots of helpful tips to gain from the sessions if you feel like joining in.”


“I’m thinking differently and finding different ways to cope with my inner voice”


"I'm able to be more social, and to explore sensitive issues creatively."


"I learnt I can step out of my comfort zone sometimes and actually enjoy it!"


"I love meeting new people who understand how I feel and not feeling judged."

Lizzie, Participant Devon

"Thank you very much for all your time, and insights - you've all been very lovely, I am looking forward to making my own self-soothing box now!"

Louise, Participant Devon

Please pass on my thanks to Stacie and Julie - I thoroughly enjoyed the idea of 'creating a wellbeing box' and have taken away some interesting ideas!


"I'm finding I'm accepting myself more and I feel calmer more often."


"Attending these sessions have helped increase confidence & relieve the grief I'm feeling."


“Another great session tonight. Great people, great advice. Well done and thank you Quiet Connections.”


"I'm more able to relax and I don't feel so alone with my feelings and beliefs. I learnt how to do cross stitch too!"

Jason, Participant

"Thank you so much everyone! Very insightful and I will be giving this a go."

June, Participant

"I really enjoyed this course, thank you so much for including me"


"I have really enjoyed discussions in the group and feeling connected to people who understand my experience. I have been really inspired by people's stories and love that I have people who understand how challenging social anxiety can be literally in my pocket! It's encouraged me to stretch my comfort zone and I feel that it's a safe place to build up my confidence again."


"What I like is that you really get a good atmosphere and feel you are heard but also having feedback is so good as you have someone to reassure you. I also think we have some funny chats and have a giggle! The community is amazing, everyone is lovely! Thankyou to both Hayley and Stacie you’re amazing! X"

Harry, Participant

“The conversations between organiser and attendees are honest and open. I like that I can be candid about the issues I face knowing that I’m not the only one.”

Ricky, Participant Devon

"I can really relate to the facilitators stories"

Sarah, Participant Cornwall

"I felt nervous about joining a group, however, once arriving and being greeted by Hayley and Michele, I felt myself relaxing. Ten ladies turned up and by the end of the session, we were chatting with each other and some of us even felt comfortable enough to speak up in the group –and that included me! I was very happy to learn about social anxiety and how the cycle of anxiety works. It lead me to learn new coping strategies that really will manage my anxiety and boost my confidence. The session really helped me. In fact, the very next morning, I spoke with two new ladies on the pre-school run! I even felt confident enough to move forward with my career plans this week. I signed up for a new course and I also contacted professionals to ask to meet for some advice (I’ll be using the techniques I learned when I meet them!)"

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Quiet Connections Reviews from Organisations


“I run a Loneliness project in the Kerrier district of Cornwall where people get referred to the project if they are identified as feeling lonely and/or socially isolated. I receive referrals form Social Prescribing Link Workers, Housing, Occupation Therapists, Dementia Nurses to name but a few. I also accept self-referrals. The idea is that I can find out about their present and past interests and signpost them to activities and groups in their local area to hopefully engage them in the local community and help alleviate the feelings of loneliness.

It can be hard to identify people who are lonely as by definition they are not usually engaging with services or groups so can be hidden and excluded from society.

Once I meet with the individuals it becomes apparent quickly that there are many other issues that have led to them feeling lonely and/or isolated. Mental Health being one of the biggest issues. The majority of people I work with struggle with anxiety and/or depression so the thought of attending any groups or volunteering terrifies them. Part of my role is that I can take them for the first few times to any group they would like to attend which hopefully helps with the initial anxiety of going somewhere new.

I have taken a number of people to Quiet Connections and I have to say this group is amazing. It offers something that no other group I know of does. And that’s a space for the individual with no forced expectations. They are so aware that just coming to a group may have taken every bit of energy and confidence a person has. It is a place where people can gently connect with like-minded people at their own pace in a place where it's ok to talk, but it’s equally ok to be quiet too. So many other groups have expectations, no matter how small, and this can put pressure on people. This group will gently support individuals and work with them to choose healthy coping strategies and also just give them a space for them to be accepted for who they are.

This group is an important part of the local community and certainly provides a service that has been missing and I know that many other project workers and services have referred people to this amazing project.”

Transformation Cornwall is a Christian charity strengthening faith based social action in Cornwall. Over the Summer we got in touch with Quiet Connections as we wanted a local mental health support group to speak at a large conference that we are holding on October 5th 2019 - ‘A Day on Faith and Mental Health’. The aim of the event is to raise awareness and promote discussion. 85 delegates are booked to attend.

Hayley and Stacie quickly responded and are one of our three main floor speakers, providing us not just with a unique perspective of lived experience but they have also brought to the event their #ReframeQuiet art Exhibition.

The day has been really well supported and generated huge interest locally and nationally with 74 tickets being booked within the first three weeks of opening. One measure of support is that our venue (Truro Methodist Church) has asked to extend the #ReframeQuiet exhibition so that works will be on display over World Mental Health Day 2019 (Oct 10th). This is a hugely significant move and has only been possible because of Quiet Connections community groups. We are confident that through our partnerships now and in the future, Quiet Connections will move us forward in strengthening work between faith and secular organisations in Cornwall, challenging stigma around mental ill-health and making a real difference to the wellbeing of all people in our communities.

"Cornwall Neighbourhoods for Change have been working with Quiet Connections for a couple of years now. Their vision of changing the culture of shame around being quiet is greatly needed in today’s society where so many are feeling not good enough. The coaching and group sessions Quiet Connections have run has helped individuals we are working with to learn new coping strategies, reframe their thinking and love themselves for who they are. The events and exhibitions they have run have given people the chance to feel proud of what they’ve created as they see it shared professionally in a public forum. It has been great having a partnership with Quiet Connections and knowing there is a community to plug people into where quietness is celebrated and people can gently grow in confidence."

I have referred many patients to Quiet Connections in Falmouth for support with isolation, anxiety and practice in growing social confidence in a safe and friendly environment. Quiet Connections groups offer an easy to access service, meeting people where they are at and allowing clients to progress in their own time. Whilst offering opportunity for peer support or 1:1 conversations, the group also allows clients to practice engaging in creative workshops or testing their boundaries attending trips to explore new places.

The service provision can complement other support that clients are involved with by working alongside and adding an extra layer of support by providing encouragement and guidance. 

Quiet Connections have a wider mental health perspective by pioneering change in the perception of shyness. They provide several other services including coaching, self-help resources, quiet get togethers and confidence workshops all adding to the aim of ‘reframing quiet’. Their approach is empowering and educational and I believe that the work that they are doing is changing people’s attitudes. Currently in Falmouth we have very few groups where people can meet in a safe environment for peer support and to practice socialising – with no other group that caters specifically for those who identify as ‘shy’ or ‘introverted’. There is no support for people who need to gain confidence in public settings which would then enable them to attend appointments, interviews or activities which will benefit their health and wellbeing in the long term. 

Feedback from patients that I have referred has been positive, including reflections on the teams’ kind hearted and passionate nature. Having facilitators who have lived experience with managing social anxiety or confidence issues allows for deeper connections and a greater understanding of client need and knowledge of support. 

Quiet Connections have been amazing to work with, Stacie and Julie’s engaging, relatable approach put everyone at ease straight away. The sessions were informative, relaxing and really enjoyable. Positive People are looking forward to working with them again, our participants gained so much, everyone felt included.

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